Privacy Policy and International Guarantee

Privacy Policy and International Guarantee: Petren Products Pty Ltd (opalmine.com) recognizes the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Privacy Policy applies to current and former visitors to our website and to our online customers. By visiting and/or using our website, you agree to this Privacy Policy.

Esta política de privacidad explica las prácticas que se aplican a la información personal que recopilamos sobre usted como un individuo cuando visita y / o utilizar nuestro sitio Web. Any information that we collect about you while you are visiting or using our website will be handled in accordance with this Petren Products Pty Ltd (opalmine.com) Privacy Policy and will not be shared without your express permission.

This Privacy Policy does not apply to information about you collected by our affiliates or third party websites that may post links or advertisements on or otherwise be accessible from the Gold opalmine.com website. La información recogida por dichos afiliados o de terceros está sujeto a sus propias políticas de privacidad.

INFORMATION YOU SEND TO US:

If you choose to provide us with Personal Information, such as by sending us an e-mail or by filling out a form with your Personal Information and submitting it to us through our Website, we may collect the Personal Information that you provide to us.

Por ejemplo, if you fill out a web form, we may collect the Personal Information that you provide to us such as your contact or payment information so that we can communicate with you or if and when this becomes necessary but this information will not be shared with third parties.

USE AND DISCLOSURE OF INFORMATION:

We do appreciate receiving feedback from you if there is a question about our service or if there is some way we can improve our service to you.

LINKS TO THIRD PARTY PRODUCTS AND SERVICES:

While you are visiting or using the opalmine.com site, you may be presented with an opportunity to purchase third party products or services. These products and services are offered and supplied by independent companies not owned or operated by Petren Products Pty Ltd (opalmine.com)

If you click on one of the presented offers, you will be redirected to the site of the third party, and any information you provide in response to the offer will be collected and used by the third party and not by Petren Products Pty Ltd (opalmine.com). La información que proporcione a la tercera parte y cualquier trato que con el tercero se rige por las políticas de privacidad y otros de ese tercero.

YOUR CHOICES:

We will not share your personal information, (email, phone number or address) with anyone except, as is the case in using credit cards, PayPal processing or other financial processing institutions, it becomes necessary in order to complete a transaction.

WEBSITE SECURITY:

We maintain physical, electronic, and procedural safeguards designed to help us protect your non-public personal information.

CHANGES TO THIS PRIVACY POLICY:

This Privacy Policy was last modified on April 4, 2016. Petren Products Pty Ltd (opalmine.com) may revise this Privacy Policy from time to time by posting a revised Privacy Policy on our Website. We reserve the right to modify this Privacy Policy at any time, so please review it frequently.
Petren Products Pty Ltd (opalmine.com).

RETURNS

We always try to make sure that what we send is exactly what the customer has ordered. Sin embargo, puede haber momentos en los que está decepcionado un cliente y nunca quieren ver que suceda ya que nuestros clientes son más importantes que las consideraciones monetarias.

If the disappointment is our fault, we are pleased to offer free returns if ordinary airmail post is used, pero siempre incluimos un regalo en el paquete, que será el doble aproximadamente el valor del costo de los puestos de retorno de todos modos y que son bienvenidos a mantener ese regalo, incluso si la venta se cancela.

If the return is not our fault but rather the result of a customer changing his or her mind, se agradecería que si el cliente cubre sus propios costos pero de nuevo, esto no es una regla dura y rápida, y si el cliente se siente de ninguna manera en desventaja, preferimos mantener a un cliente feliz que uno descontentos, al contacto con nosotros si necesita hablar.

Tenga en cuenta que en ocasiones como su paquete se mueve a través de aduanas, cargos adicionales que podrían ser efectuados por los derechos de importación. No podemos cubrir estos costos ya que es una acusación hecha por su gobierno por favor sea consciente de esto y consulte con las costumbres si usted quiere saber antes de comprometerse a una compra.

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